Your Privacy Matters

Rose Cottage Day Nursery ("we", "us", "our") is committed to protecting the privacy of the families and children who use our nursery and website. This policy explains what personal information we collect, how we use it, and the rights you have over it, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are the "data controller" for the information you provide. If you have any questions about this policy, please contact us.

Information We Collect

When you use our contact form or registration of interest form, we may collect:

  • Parent or guardian name, telephone number and email address
  • Your child's name and date of birth
  • Your preferred attendance days and start date
  • Any additional information you choose to include in your message

Our website does not use tracking or advertising cookies. We do not collect analytics data about your visit. The forms on our site open your own email application to send your enquiry directly to us — your details are not stored on this website or a database.

How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry and arrange visits or registration
  • Discuss and manage your child's place at the nursery
  • Provide the childcare and early years services you request
  • Meet our legal and safeguarding obligations as a childcare provider

Our lawful bases for processing are your consent (when you contact us), the performance of a contract (when your child attends), and compliance with our legal obligations as an Ofsted-registered provider.

Storing & Sharing Your Data

We keep personal information only for as long as necessary to provide our services and to meet our legal and regulatory duties. Records relating to children in our care are retained in line with statutory Early Years and safeguarding requirements.

We do not sell your information. We only share it where necessary — for example with Ofsted, local authority early years teams, or health and safeguarding professionals — or where we are legally required to do so. Information is stored securely and access is limited to staff who need it.

Your Rights

Under UK data protection law you have the right to:

  • Ask for a copy of the personal information we hold about you
  • Ask us to correct information that is inaccurate or incomplete
  • Ask us to delete your information, where there is no legal reason to keep it
  • Object to or restrict how we use your information
  • Withdraw your consent at any time

To exercise any of these rights, or if you have a concern about how we handle your data, please contact us. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies & This Website

This website does not set advertising, analytics or tracking cookies. Our hosting and security provider may set essential cookies that are strictly necessary to keep the site secure and available; these do not identify you personally. Because we use only strictly necessary cookies, no consent banner is required under the Privacy and Electronic Communications Regulations (PECR).

This policy was last updated in July 2026. We may update it from time to time; the current version will always appear on this page.